Our Blog

The 729 Solutions Blog is a place for us to showcase our unique approach to engineering, UI/UX design, our awesome partnerships with other companies and the voices of our growing team.

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Zendesk Enterprise Connects All Of Your Tools

By Allegra Medina-Smith | Dec 4, 2019 | Partnerships, Zendesk

Larger companies tend to have more complex operations needs simply because they have a larger quantity of customer data flowing through their many departments. If you are using Zendesk Enterprise, you have the ability to connect your communications and data across all of the tools your company uses.  This will help you create smoother interactions… Continue reading Zendesk Enterprise Connects All Of Your Tools

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Custom Objects make your Zendesk Much More Valuable

By Allegra Medina-Smith | Oct 2, 2019 | Partnerships, Zendesk

Zendesk recently announced Custom Objects for all customers on Support Enterprise plans and above. This new feature makes it possible to natively store and connect new data entities (like Subscriptions), modeling your entire business in Zendesk. Before the addition of Custom Objects, developers were limited to creating custom data using Custom Fields on top of… Continue reading Custom Objects make your Zendesk Much More Valuable

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Get Rid of the Clutter with HubSpot Duplicate Management

By Allegra Medina-Smith | Aug 8, 2019 | Hubspot, Partnerships

AI Powered Duplicate Management People never like receiving the same marketing email twice in a row or getting calls from two different sales representatives; it’s just annoying and makes you feel like that company doesn’t pay attention to detail, so they probably won’t make you feel taken care of. It may not seem like a… Continue reading Get Rid of the Clutter with HubSpot Duplicate Management

Creating Conditional Fields in Zendesk Tickets

Creating Conditional Fields in Zendesk Tickets

By Allegra Medina-Smith | Jul 15, 2019 | Partnerships, Zendesk

You may have heard of the Zendesk Conditional Fields App which allows administrators to hide and reveal fields in tickets to give agents and end-users a better user experience. Recently Zendesk decided to make this a feature for everyone using Professional or Enterprise level support plans. This is a really amazing feature and it’s awesome… Continue reading Creating Conditional Fields in Zendesk Tickets

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Become an Inbound Marketing Expert through HubSpot Academy!

By Allegra Medina-Smith | Jul 11, 2019 | Hubspot, Partnerships

Are you just starting to utilize HubSpot, or are you considering starting to use it as a base for your inbound marketing efforts? If you are new to HubSpot or Inbound Marketing, we encourage you and your team to take the time to go through HubSpot Academy. The Academy offers free online courses, certifications, and… Continue reading Become an Inbound Marketing Expert through HubSpot Academy!

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Amazon Polly will change the way customers interact with you, for the better!

By Allegra Medina-Smith | Jun 20, 2019 | AWS, Partnerships

Amazon Polly Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk and build entirely new categories of speech-enabled products. Text to speech (TTS) is a form of speech synthesis that converts written text into a spoken-voice output, giving a voice to a device or application. Amazon’s… Continue reading Amazon Polly will change the way customers interact with you, for the better!

HubSpot’s Calendar Offers the Clarity All Marketing Teams Need

HubSpot’s Calendar Offers the Clarity All Marketing Teams Need

By Allegra Medina-Smith | Jun 13, 2019 | Hubspot, Partnerships

HubSpot offers a suite of tools that help with inbound marketing, as we have discussed in other blog posts, these tools live at the backbone of any good marketing strategy. One of the number one tools in this kit — often overlooked for its importance — is the calendar.   HubSpot’s calendar tool is a… Continue reading HubSpot’s Calendar Offers the Clarity All Marketing Teams Need

Work with Zendesk Partner 729solutions and get the Zendesk you want!

Work with Zendesk Partner 729solutions and get the Zendesk you want!

By Allegra Medina-Smith | Jun 6, 2019 | Partnerships, Zendesk

729 Solutions is a Certified Zendesk Integrations Partner We spend a lot of time talking about and promoting our partnership with Zendesk. But what exactly are the ins and outs of what we can do as an integrations partner? Almost anything! If you have a need within Zendesk, we can probably make it a reality.… Continue reading Work with Zendesk Partner 729solutions and get the Zendesk you want!

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